The true measure of a great company is how they respond when something goes wrong. Keith and company have really pulled out all the stops to make sure that the customer comes first. My order fish arrived and one of the bags had leaked and the fish arrived dead. They not only replaced the fish but took out all the stops to make sure they arrived safely the second time. These fish are gorgeous and thriving. Count me as a loyal customer. Ken Bell Bellingham, WA ...

My business with Keith and his staff has been nothing but exceptional.The Discus I ordered last Febuary fabulous, I also order an Alligator Pleco. He is a facinating fish. He is now tanked with my breeding pair of beautiful red oscars, and they seem to enjoy his company. As we all know oscars are absolute pigs. He keeps everthing clean and lives in his driftwood log cave he has tunnneled out himself. He is often out in the day time with his dorsal fin fully erect. The oscars have spawn on a regullar basis and there is no conflicts with the ...

Keith- Thank you so much for my new Pleco! He is more than I had hoped for as he is 14 inches and I was only expecting 12. He will be the perfect match for our tank as I that is in there now is a 13 inch Cichlid. Your customer service was great and he arrived as promised. He will be well loved by us. Sincerely- Rob and Jamie Zimmerman MD PhD ...

I feel guilty for writing this so long after the fact, but I had to relate this story. I ordered some ' pandas, brilliant blue's, and ruby red confetti's within a short period of time. Several days after placing the first order, (the day it was to ship) I recieved a call from Keith explaning that there had been an equipment failure and the panda's didn't look as well as he would like, so he offered to replace those with more expensive fish. It wasn't necessary, in the end, but I was left with a sense of appreciation for a ...

Incredible price. Prompt service. AMAZING fish. I Bought 4 Blue diamonds and 3 Aqua scribbles, all 2 \". When I got them, 3 of them were actually 3\" or larger and all were in great condition. And to top that off ,One started hunting a shrimp right out of the bag. Can\'t wait to get another tank so I can buy more!! ...

This is NOT a BS story...I received my fishes in great health and shape, I was very happy with the service and quality these guys provided. The truth is I did loose 1 fish , but that was my fault. I do recomend these guys,`cause they sell what they advertise,and that is a lot...belive me...a not so novice guy from New York City ...